Order Processing

Payment Verification

Orders are processed only after payment has been successfully accepted and verified.

Business Days & Holidays

Orders are processed Monday through Friday (EST), excluding major U.S. postal holidays,
including New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, and Christmas Day.

Order Cut-Off Time

Orders placed after 5:00 PM EST will begin processing on the next business day.
Orders placed on weekends or holidays will also begin processing on the next available business day.

Shipping Carriers & Delivery

Shipping carriers may include USPS, DHL, EMS, and trusted local postal services depending
on destination and logistics availability.

Order Tracking

After your order is placed, you will receive an order confirmation email.
Once your order ships, a tracking email will be sent with your tracking number.

Please allow approximately 3–7 business days for carriers to scan packages
into their systems. Tracking updates may not appear immediately after shipment.

If your package exceeds the estimated delivery timeframe, please contact our support team for assistance.

Shipping Address Accuracy & Delivery Issues

Customer Responsibility

Please ensure your shipping address is complete and accurate during checkout.
Eternalscorner is not responsible for delays, failed deliveries, or additional costs
caused by incorrect or incomplete address information.

Incorrect or Undeliverable Addresses

If a package is returned due to an incorrect or undeliverable address,
customers may be responsible for reshipping costs.

Forwarding or Redirection

If a shipment is redirected or forwarded after leaving our fulfillment center,
Eternalscorner is not responsible for any loss, theft, or damage that may occur during transit.

Shipping Limitations

At this time, we do not ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• APO/FPO addresses
• International destinations outside the continental United States